Shipping policy

Vesica Phoenix is dedicated to providing you with a seamless and efficient shopping experience. Our Shipping Policy is designed to ensure transparency and clarity regarding the delivery of your orders. Please review the following information regarding our shipping process:

Order Processing Time: All our products are meticulously handmade and made to order with great attention to detail. As a result, please allow 1-2 weeks for the processing of your order before it is shipped. We appreciate your patience and understanding as we strive to deliver high-quality, personalized products to you.

Shipping Time: Once your order has been processed and crafted, we will ship it to your designated shipping address. The estimated shipping time will vary depending on your location and the shipping method selected during checkout. Please note that delivery times may be affected by external factors beyond our control, such as customs delays, inclement weather, or other unforeseen circumstances.

Order Tracking: We will provide you with a tracking number once your order has been shipped. You can use this tracking number to monitor the progress of your delivery and stay updated on its estimated arrival date.

Shipping Rates: Shipping rates may vary based on the delivery location, the shipping method chosen, and the total weight of the package. The applicable shipping charges will be displayed during the checkout process before you complete your purchase.

Address Accuracy: Please ensure that the shipping address provided during checkout is accurate and complete to avoid any delays or issues with the delivery of your order. Vesica Phoenix will not be held responsible for any delays or non-deliveries resulting from an incorrect or incomplete address provided by the customer.

For any further inquiries or concerns regarding our Shipping Policy, please feel free to reach out to our customer service team at vesicaphoenix@gmail.com. Thank you for choosing Vesica Phoenix for your sustainable and stylish clothing needs.